These Terms and Conditions (“Terms”) govern access to and use of the amtopm website, online store, content, products and services. By accessing the website, creating an account, placing an order, or otherwise using the website, you agree to these Terms.

“amtopm”, “we”, “us” and “our” refer to the business/entity operating the website. “You”, “your” and “customer” refer to the person accessing the website or purchasing products.

Brand: amtopm

Owner/Proprietor: Veetarag Kasar

Legal entity: Veetarag Kasar

Business address: Kalpadrum Arcade, 4th floor, CTS 1966, Kore Galli, Shahapur, Belgavi - 590003

Email: amtopmformulation@gmail.com

Phone/WhatsApp: 7795995110

GSTIN: 29KTZPK4478J2Z9

Website: www.amtopm.net

You must be legally capable of entering into a binding contract under applicable law to place an order. Minors should use the website and purchase products with parental/legal-guardian involvement. You agree to provide accurate and current information.

Use the website only for lawful purposes. Do not interfere with security, servers, payment systems or databases; introduce malicious code; scrape or reproduce content commercially without permission; or misuse the website.

We may restrict access for security, fraud prevention, legal compliance or misuse.

We make reasonable efforts to keep product descriptions, ingredient information, images, sizes, prices and other details accurate. Minor visual or batch variations may occur.

Products must be used according to their labels. Website information is cosmetic/product information and is not medical diagnosis, advice or treatment.

Do not use a product if you are allergic or sensitive to a listed ingredient. Consider patch testing where appropriate. Stop use and seek professional advice if significant irritation or adverse reaction occurs. Persistent or severe skin conditions should be assessed by a qualified healthcare professional.

Individual results vary. We do not guarantee a particular cosmetic result or permanent removal of acne, pigmentation or other concerns.

SPF, clinical, dermatological, efficacy, tested, free-from, non-comedogenic or similar claims should be used only where supported by the final product and appropriate evidence.

Prices are in Indian Rupees unless stated otherwise. Applicable taxes, shipping charges and discounts will be shown at checkout where applicable.

Prices and offers may change prospectively. Obvious pricing/listing errors may be corrected; affected prepaid orders may be cancelled with an appropriate refund where required.

Placing an order is an offer to purchase. An acknowledgement does not necessarily mean acceptance.

Acceptance occurs when we confirm fulfilment, subject to availability and payment verification. We may refuse or cancel orders for legitimate reasons such as fraud, stock unavailability, payment failure, incorrect pricing, delivery restrictions or legal requirements.

Payments may be processed by third-party gateways. You authorize valid transactions and agree to provide accurate payment information.

Third-party gateway terms may also apply. We are not responsible for failures solely caused by a banking network or payment processor, subject to statutory rights.

Contact support promptly with the order number and relevant evidence such as photographs and, where available, an unboxing video.

We will investigate and provide an appropriate remedy in accordance with applicable law and our published policy.

Because skincare products are hygiene-sensitive, returns may not be possible where a product has been opened, used and is unsafe to restock.

Refunds and cancellations are subject to our published policy and applicable law. For more details, please refer to our Returns & Refunds Policy.

Coupons and offers may have validity periods, eligibility criteria, minimum order values, exclusions and usage limits.

Offers cannot be combined unless stated.

Dermatologist, medical-professional, retailer and distributor programmes are subject to their communicated eligibility and terms.

The “amtopm” brand, logos, product names, packaging artwork, photographs, graphics, website design, text, videos and educational materials are owned by or licensed to us.

No ownership is transferred. Reproduction, modification, distribution or commercial use requires permission unless permitted by law.

You confirm that reviews, photographs, testimonials and comments submitted by you are lawful and do not infringe third-party rights.

You grant “amtopm” a non-exclusive, worldwide, royalty-free licence to use submitted content for legitimate website, marketing and educational purposes, subject to applicable law and privacy rights.

We may moderate unlawful or violating content.

Personal information may be processed to operate the website, fulfil orders, provide support, prevent fraud and comply with law.

Our separate Privacy Policy should explain collection, purposes, sharing, retention, security and user rights.

Service providers such as payment, logistics, hosting, analytics and customer-support providers may process information as necessary and lawfully.

We may use cookies, pixels and similar technologies for essential functionality, security, preferences, analytics and marketing.

Where consent is legally required, appropriate notice and controls will be provided.

Third-party payment, logistics, social-media and other services may have their own terms and privacy policies.

We are not responsible for third-party services except to the extent required by law.

To the maximum extent permitted by law, the website and content are provided on an available basis.

We do not guarantee uninterrupted or error-free availability. Nothing excludes liability or consumer rights that cannot legally be excluded.

To the maximum extent permitted by law, “amtopm” will not be liable for indirect, incidental, special or consequential losses arising from website use or products.

This does not limit mandatory statutory rights or liability that cannot lawfully be limited.

To the extent permitted by law, you agree to indemnify “amtopm” against claims, losses and reasonable expenses arising from unlawful website use, violation of these Terms, infringement of third-party rights or fraudulent information supplied by you, except where caused by our own unlawful conduct or non-excludable liability.

We may investigate suspicious transactions, repeated chargebacks, coupon abuse, false claims, identity misuse and other fraud.

Where lawful, affected orders/accounts may be restricted or cancelled and appropriate legal action may be taken.

For suspected adverse reactions, stop use and contact us with product name, batch number, order details and a description of the issue.

For severe or urgent symptoms, seek medical attention.

Complaint information may be used for quality, safety, regulatory and corrective-action purposes subject to privacy law.

If a product is subject to a recall, withdrawal, safety notice or regulatory corrective action, we may contact affected customers and provide instructions or remedies required by applicable law.

amtopm products are intended to comply with applicable Indian cosmetic requirements for manufacture, labelling, quality and safety.

The Cosmetics Rules, 2020 regulate cosmetics in India and prohibit false or misleading cosmetic claims.

Final labels, claims, manufacturing arrangements and regulatory permissions should be verified before sale.

These Terms do not remove rights available under mandatory Indian consumer law.

If a term conflicts with a mandatory legal requirement, the legal requirement prevails to the extent of the conflict.

These Terms are governed by the laws of India.

Subject to applicable mandatory consumer-forum and jurisdiction rules, disputes shall be subject to the competent courts at Belagavi, Karnataka, India.

Customers should first contact amtopm through the published support/grievance contact so the issue can be investigated and resolved.

Nothing prevents a consumer from using a statutory forum, authority or other legal remedy available under applicable law.

We may update these Terms to reflect changes in products, business practices, technology or law.

The updated version will be posted with a revised effective date.

If any provision is invalid or unenforceable, it will be modified or severed only to the extent necessary and the remaining provisions will continue to apply.

Failure to enforce a provision on one occasion does not waive the right to enforce it later.

These Terms, together with the Privacy Policy, Shipping Policy, Return/Refund/Cancellation Policy and other expressly incorporated policies, govern website use subject to applicable law.